Privacy Policy

Last updated:

This Privacy Policy describes how Tendoneoeco, operating at tendoneoeco.world, collects, uses, stores, and protects personal data in connection with our corporate active break programmes, including Starter Pulse, Professional Flow, and Enterprise Momentum packages, as well as related services such as movement planning, on-site facilitation, virtual sessions, wellbeing workshops, and internal champion training.

1. Data Controller

The data controller responsible for your personal information is Tendoneoeco, located at 102, Wenlock Studios, Wharf Rd, London N1 7EU, United Kingdom. For privacy-related enquiries, contact us at help@tendoneoeco.world or by telephone at +442080588187.

2. Scope of This Policy

This policy applies to personal data processed when you visit our website, enquire about or purchase our active break programmes, participate in facilitated sessions as an employee of a client organisation, receive our communications, or interact with our reporting and analytics tools. It does not apply to third-party websites linked from our platform.

3. Personal Data We Collect

3.1 Information You Provide Directly

When you complete our contact form, request a programme proposal, or enter into a service agreement, we may collect your full name, job title, company name, business email address, telephone number, office address, team size, preferred session formats, billing details, and any message content you choose to share. If you participate in active break sessions, we may collect attendance records and optional feedback responses.

3.2 Information Collected Automatically

When you browse tendoneoeco.world, we may automatically collect technical data including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, session duration, and interaction patterns. This data is collected through cookies and similar technologies as described in our Cookies Policy.

3.3 Information From Client Organisations

Corporate clients may provide employee names, email addresses, and departmental information to facilitate session scheduling and participation tracking. We process this data solely on behalf of the client organisation and in accordance with our service agreement and applicable data processing terms.

4. Legal Bases for Processing

Under the UK General Data Protection Regulation and the Data Protection Act 2018, we process personal data on the following legal bases:

• Contract performance: to deliver active break programmes, process orders, manage accounts, and provide customer support.
• Legitimate interests: to improve our services, conduct business analytics, prevent fraud, and communicate relevant programme updates, provided these interests are not overridden by your rights.
• Consent: where you have given explicit consent, such as for marketing communications or non-essential cookies.
• Legal obligation: to comply with tax, accounting, and regulatory requirements applicable to our business operations in the United Kingdom.

5. How We Use Your Data

We use personal data to respond to enquiries about our Starter Pulse, Professional Flow, and Enterprise Momentum packages; prepare tailored movement plans; schedule and deliver on-site, outdoor, and virtual active break sessions; generate participation and impact reports for client organisations; process payments and issue invoices; send service-related notifications; improve website functionality and user experience; comply with legal obligations; and, where permitted, send information about new programme features or wellbeing resources.

6. Data Sharing and Disclosure

We do not sell personal data. We may share information with trained facilitators assigned to your programme, payment processors, cloud hosting providers, email service providers, and professional advisers bound by confidentiality obligations. We may disclose data when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Tendoneoeco, our clients, or others.

7. International Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office, or transfers to countries deemed adequate under UK law.

8. Data Retention

We retain contact enquiry data for up to twenty-four months unless a business relationship is established. Client contract and billing records are retained for seven years to meet legal and accounting requirements. Session participation records are retained for the duration of the service agreement plus twelve months. Marketing consent records are retained until consent is withdrawn. Technical log data is typically retained for twelve months.

9. Your Rights

Under UK data protection law, you have the right to access your personal data, request correction of inaccurate data, request erasure in certain circumstances, restrict processing, object to processing based on legitimate interests, request data portability where applicable, and withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections via HTTPS, access controls, secure storage environments, staff training, and regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Children's Data

Our active break programmes and website are designed for business professionals and corporate environments. We do not knowingly collect personal data from individuals under the age of sixteen. If you believe we have inadvertently collected such data, please contact us immediately.

12. Third-Party Links

Our website may contain links to external resources such as Google Maps. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our active break programmes, legal requirements, or business practices. Material changes will be communicated via our website or direct notification to registered clients. The date at the top of this page indicates the most recent revision.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our data practices, contact Tendoneoeco at 102, Wenlock Studios, Wharf Rd, London N1 7EU, United Kingdom. Email: help@tendoneoeco.world. Phone: +442080588187.